Terms of Service

Please read these terms. When you start playing you'll be asked to tick a box confirming you agree to them; you can't play without agreeing. If you don't agree, don't use the service.

1. Who we are

L4D2 Rebirth (the website at https://l4d2rebirth.com, our Discord server and bot, and our game servers, together "the service") is run by L4D2 Rebirth ("we", "us"). It is an independent fan community for competitive Left 4 Dead 2.

2. Who can use the service

• You must be at least 13 years old. If you are under 18, or under the age of majority where you live, you confirm a parent or guardian has agreed to these terms for you. The service is not for children under 13; if we learn an account belongs to one, we'll delete it.
• You need your own Steam account with a legitimately owned copy of Left 4 Dead 2, and a Discord account, and you must follow their terms too.
• You can't use the service if the law bars you from doing so, or if we've banned you before (no new accounts to get around a ban).

3. Your account

• You sign in through Steam and link Discord. We never see or store your Steam or Discord password.
• One person, one account. No alternate accounts ("smurfs"), sharing, lending, selling or buying accounts, or playing on someone else's.
• You're responsible for activity on your account. Keep your Steam and Discord accounts secure, and tell us quickly if you think someone else is using yours.

4. Rules and conduct

The Rules are part of these terms. You agree not to:

• cheat, use hacks, scripts, exploits or any third-party tool that gives an unfair advantage, or help others do so;
• abandon matches, throw games, grief, or manipulate ratings or matchmaking;
• harass, threaten, dox, or post hate speech, sexual content involving minors, or other illegal content;
• impersonate others, including staff, or share other people's personal information;
• attack, overload, scrape, reverse-engineer or try to break into the service, or use bots or automation against it;
• use the service for spam, advertising, scams or anything unlawful.

Staff may warn, mute, kick, suspend or ban accounts, reset or adjust ratings, and remove content that breaks these terms or the Rules, using their reasonable judgement. You can appeal on the Appeals page.

5. Ratings, rewards and virtual items

Ratings, ranks, medals, badges, banners, titles, season-pass rewards and stats ("virtual items") are a limited, revocable licence to use inside the service. They are not your property, have no cash value, can't be sold, traded or transferred, and may be changed, reset or removed (for example at a new season, to fix a bug, or after a rules breach).

6. Supporter subscription

• Supporter is an optional subscription for cosmetic perks. It does not change match balance, map votes or ratings.
• Automatic renewal. It renews automatically every month at $4.99 / month (plus any tax) until you cancel. Before you subscribe, the price and renewal terms are shown next to a box you must tick to agree. After you subscribe, you get a confirmation by Discord message and a receipt from Tebex.
• Cancel online, any time: on the Supporter page press Cancel or manage your subscription (it opens Tebex's payment history, where you cancel with one click), or use the link in your Tebex receipt email. No phone call needed. You keep the perks until the end of the period you already paid for, and you won't be charged again.
• Price changes. If the price goes up, we'll tell you at least 30 days before it applies to you (on the site and by Discord message), with how to cancel. If you don't cancel, the new price applies from your next renewal.
• Payments are processed by Tebex, which acts as the merchant/seller of record. Tebex's terms and privacy policy apply to the checkout, and Tebex handles billing, taxes, receipts and payment disputes. We never receive your card or bank details.
• Refunds are covered by the Refund Policy, which doesn't limit any refund rights you have under the law where you live.
• We may change or discontinue perks. If we end the subscription programme, we'll stop future charges and refund any unused prepaid period.

7. Your content

You own what you post (reports, appeals, clips, team names, chat, coaching notes). You give us a worldwide, non-exclusive, royalty-free licence to host, store, display and process it as needed to run and moderate the service, which ends when the content is deleted (except short-lived backup copies and moderation records). You confirm you have the right to post it and that it doesn't break the law or anyone's rights. We don't have to keep or show any content and may remove it.

8. Copyright

We respect copyright. If you believe something on the service infringes your copyright, send a notice as described on our Copyright (DMCA) page. We remove infringing material and close the accounts of repeat infringers.

9. Third-party services and Valve

The service relies on Steam, Discord, Tebex, Twitch/Kick and community-made game files and plugins, which have their own terms. We don't control them and aren't responsible for them. Information we get from Steam is provided "as is".

L4D2 Rebirth is not affiliated with, endorsed, sponsored or approved by Valve Corporation. Left 4 Dead, Steam and related names and logos are trademarks of Valve Corporation. The service uses the Steam Web API.

10. No warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. Matches may be cancelled, servers may go down, and data such as stats may be lost.

11. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, RATINGS, VIRTUAL ITEMS OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR THE CONDUCT OF OTHER USERS. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND (B) US $50.

Some places don't allow these limits, so they apply to you only as far as your local law permits. Nothing in these terms limits liability that can't be limited by law (for example for fraud, or for death or personal injury caused by negligence).

12. Indemnity

If someone brings a claim against us because of your content, your breach of these terms, or your misuse of the service, you agree to cover our reasonable losses and costs from that claim, to the extent the law allows.

13. Suspension and termination

You can stop using the service any time and ask for your account to be deleted (see the Privacy Policy). We may suspend or close your account, or end the service, at any time, especially for breaches of these terms. If we close a paid account for a reason other than your breach, we'll refund any unused prepaid period. Sections that by their nature should survive (for example 5, 7, 10–12 and 15) survive termination.

14. Changes to these terms

We may update these terms. For meaningful changes we'll update the dates above, post a notice on the changelog and in Discord, and ask you to tick to agree to the new version before you play again. Changes don't apply to disputes that started before them.

15. Disputes and governing law

• Talk to us first. If you have a problem with us, contact us and give us 30 days to try to sort it out informally before starting any legal claim.
• These terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules.
• Either side may bring a claim in small-claims court if it qualifies. Otherwise, claims will be brought in the courts located where the operator resides, unless your local law gives you the right to sue in your own courts.
• If you're a consumer in the EU, UK or another country with mandatory consumer protections, nothing here takes those rights away from you.

16. General

These terms (with the Rules, Privacy Policy and Refund Policy) are the whole agreement between you and us about the service. If any part is found unenforceable, the rest still applies. Not enforcing a part isn't a waiver of it. You can't transfer these terms; we may transfer them if the service is handed over to someone else. We're not responsible for delays or failures caused by things outside our reasonable control.

17. Contact

Questions about these terms: email support@l4d2rebirth.com or message a staff member in our Discord.