Help & FAQ

Ranked 4v4 Left 4 Dead 2 versus. You lock in on the website or in Discord, eight players get matched by skill, you vote a campaign and play it out on our servers. Every match is rated, and your rank shows on the Ladder.

No. Playing is free. Supporter is an optional subscription with a few cosmetic and voting perks (see the Supporter section).

• Left 4 Dead 2 on Steam (your own copy)
• A Discord account and our Discord server
• A working microphone, and English with your team
• Our custom campaigns (one script, see below)

1. Sign in with Steam on l4d2rebirth.com.
2. You go straight on to link your Discord.
3. Join our Discord.
4. Get verified (once).
5. Install the custom maps with the sync script on the Custom maps page.

Then lock in from the home page.

That player is still in placements (their first 25 chapters). It shows on match pages and Discord match cards so others know to be patient with them. It goes away by itself once they are placed.

Yes: mentors are experienced players who signed up to help new players. They have a 🎓 tag and the Mentor role in Discord. While you are in placements your home page lists them. Say hi in Discord, ask questions or party up with one.

Once you are placed (and your reliability is 75% or more), press Become a mentor on your own profile, or type /mentor on:true in Discord. You get the 🎓 tag and the Mentor role, and new players can find you. /mentor on:false or the button on your profile stops it.

Your Steam account is your Rebirth account. Your rating, stats and match history live on it, and our servers know who you are by your SteamID. We never see your Steam password: Steam handles the sign-in.

Queue pops, the ready check, the campaign vote, connect info and your team's private voice channel all run through our Discord. Talking with your team is a big part of what makes these games good, so being in the server is required, and you need to be in one of its voice channels to press Ready.

Use the sync script on the Custom maps page. It downloads every campaign we play, updates ones that changed and removes old ones. Run it again whenever a map is added. You can also download the .vpk files one by one from that page.

Our servers run at 100 tick. Download our autoexec.cfg and put it in steamapps/common/Left 4 Dead 2/left4dead2/cfg/. The rates at the top are what matter. Launch options we recommend: -novid -forcenovsync -useforcedmparms -noforcemaccel -noforcemspd. More in the Field guide.

Yes, the Field guide goes from setup to the result screen.

Everyone here plays in English so teams can make calls. Verifying once keeps the queue full of people who can talk to each other.

Sign in with Steam, link your Discord, then join any of our servers for a few seconds (Get verified lists them with Join buttons). The server checks your game language and your connection and disconnects you with the result. You only do it once.

Yes. Joining is the check: the server reads what it needs and disconnects you with your result in the message box. If it said Verified, you are in. If it said a staff member will talk to you, see the next question.

The language your game runs in, which comes from your Steam language setting (or the game's own Language setting in Steam → Left 4 Dead 2 → Properties). Set to English: approved straight away. Anything else: a short chat with staff first. Lots of fluent players run another language, and that is fine: it just means a quick chat.

A staff member checks some players by hand: when the game isn't set to English, for connections from some regions, and for VPNs or proxies (they hide where you connect from). It is a quick chat in Discord voice or text, not a test. You get a DM the moment you are approved.

Usually the same day. Staff get a card in #mod-log as soon as you finish verifying. If it has been a day, ask in the appeals channel.

You can still play. VPN and proxy connections can't show where you really connect from, so they go to a staff member for a quick check instead of being approved automatically. Turning the VPN off and verifying again also works.

Yes, on the Appeals page (pick "My account wasn't approved to play"). If staff accept it, your account is approved straight away.

No. Players who had the approved members role on the old server were let in automatically. You still need to sign in on the website and link Steam to queue.

You haven't been verified yet. Until then you see #read-first and the info channels. Press Get verified in #read-first.

Three, side by side on the home page:
- Solo: lock in on your own.
- With friends: a ranked party of up to 3, always on the same team.
- Scrim: your own team of 4 against another team of 4, unranked.

On the home page of the website, or with Lock in on the panel in #lock-in in Discord (or /queue). It is one shared queue.

When 8 players are close enough in rating. It starts from the player who has waited longest and looks for 7 more within ±250 rating. The range widens by 100 every minute they wait, and after 12 minutes anyone can be matched so nobody waits forever.

It needs 8 people, and close ratings first. At quiet times (or if your rating is very high or low) it waits for the range to widen. The panel shows how many are locked in.

Every match you finish this season earns XP: +100 for finishing, +50 for a win (+25 for a draw), +50 if you’re the MVP and +100 for your first ranked win of the day. Scrims earn half. Every 500 XP is a level, up to 25. Levels unlock avatar frames, banner badges and backgrounds, which are yours for good. Supporters get a second reward track, including every level they’ve already reached. See your level on the Season pass page; your match recap DM shows the XP you earned.

A pop-up appears in the corner of the site the moment a match (or becoming a Supporter) unlocks something, showing the reward and a button to put it on your banner. If you weren’t on the site, it’s waiting next time you open any page, and Season pass under More shows a red count. Turn on desktop alerts on the Play page to get one even when the tab is in the background. Press × to dismiss it; new rewards are also tagged New on the season pass.

Every day there are 3 daily challenges and every week 3 weekly ones, the same for everyone (like “Skeet 3 hunters” or “Win on 3 different campaigns”). They count automatically from the matches you finish: there’s nothing to start. Each daily gives +150 season pass XP and each weekly +400. Dailies change at 00:00 UTC, weeklies on Monday 00:00 UTC. See them on the Play page or the season pass page.

On any profile press 📈 Stat trends: rating and win rate over time, key stats per match (with a 5-match average) and a table of your averages against everyone in your rank over the last 60 days. Hover a chart for the numbers.

Get your link on Invite friends. When a friend signs up through it and finishes their placements, they get the Recruited badge and you get the Recruiter badge; at 3 friends you also unlock the Squad leader avatar frame. Only new accounts count, and not accounts linked to yours.

Supporters can send ideas on Your banner. Everyone can 👍 the ideas there: staff see the vote counts and make the most wanted first.

Unlock frames on the season pass (the first at level 3), then pick one under Avatar frame on Your banner.

On Coaching, ask for a coach (and say what you want help with). When a mentor picks you, you get a DM. Queue for ranked: your coach is told when your match starts and spectates it on SourceTV. Afterwards they pin notes to moments in the replay: open the match, play the replay and look for the 📝 Coach tab and the purple marks on the timeline. Only you, your coach and staff can see them.

In any match’s replay viewer, move to the moment (pick the player under Follow first), press 🔗 Share this moment, give it a title and press Create link. Paste the link anywhere: it shows a preview in Discord and opens the replay a few seconds before the moment. Shared moments are listed on the match page.

Its record and win rate, its last 8 results and current streak, head-to-head records against every team it has played, its record on each campaign, the roster, and a team banner. Anyone on the roster can set the banner’s background and motto.

Under your profile stats: how many matches you finished, left early or went AFK in (didn’t ready up or never joined) over the last 60 days, and your leave rate: left + AFK out of the matches you started. Everyone can see it, so finishing your games pays off.

How often you show up and finish what you start, over the last 60 days: finished matches (ranked and scrims) against matches you left, no-shows and missed ready checks. Leaving counts 3×, a no-show 2×, a missed ready check ½. With fewer than 3 of those you are New. It is on your profile and /profile.
- 90% and up: Reliable
- 75–89%: OK
- Under 75%: Unreliable: your queue timeouts are doubled (tripled under 60%)

A little. Rating always comes first, but among players close in rating the queue prefers people with a similar reliability, so players who often leave or no-show tend to end up together. Finish your matches and it climbs back on its own as old misses fall out of the window.

The queue shows an estimate, like “Usually pops in about 6 minutes at this hour”, worked out from how long the queue took at this hour of the week over the last 6 weeks. It is a guide, not a promise.

The When people play chart on the home page shows which days and hours matches started over the last 4 weeks, in your own time zone, and names the busiest time. Lock in then for the fastest pops.

Yes. When a match ends, everyone gets 3 minutes to press Rematch (on the home page or the #post-game card). When all 8 have pressed it, a new ready check starts straight away: ranked rematches rebalance the teams, scrim rematches keep both teams. Anyone pressing No thanks ends it.

Tick Put me back in the queue when my match ends under the Lock in buttons. When your ranked match ends you are queued again automatically (with your party, if you are in one). Untick it to stop. A rematch still works: accepting it takes you out of the queue.

Yes. Press 🔔 Queue alerts on the panel in #lock-in (or type /alerts). When 6 of 8 are locked in, the bot posts in #lfg and pings everyone with alerts on, at most once every 20 minutes. Press it again to turn them off.

Yes, any time before it pops: Step out in Discord, /leave, or Leave queue on the site. No penalty.

When 8 are found everyone gets 2 minutes to press Ready (on the site, in #lock-in, or the button in your DMs). You need to be sitting in any voice channel in our Discord to press it. Leave voice and you are un-readied.

You get a short queue timeout: 1 minute (the first 3 times), then 5 minutes, then 15 minutes for repeats. Misses older than a week stop counting. Everyone else goes straight back into the queue in their old spot.

Team A starts as Survivors and Team B as Infected, then you swap every half as normal. The server puts you on your side automatically when you join, and won’t let you join the other one. The Play page shows which team you’re on.

No. Ranked matches stop before the finale: when the campaign reaches its last map, the match ends and the scores from the chapters before it are final. A campaign that is only one map long is played as normal.

After everyone is ready there is a 30-second vote between 4 random campaigns (the last few played are left out). Most votes wins; a tie is picked at random.

Yes. During the vote, press 🚫 under a campaign (on the site or the Discord card). One ban each; when 3 players ban the same campaign it is off the ballot and can't win, even if it has votes. Press 🚫 again to take your ban back. At least one campaign always stays in.

The site tries every possible 4v4 split of the eight players and picks the most even one by rating. Parties always stay together.

How even the two teams are: 100% means a coin flip. Under about 70% the match may be one-sided.

The match waits and gets the next server that frees up. You get the connect info the moment it does.

Yes. Any voice channel in our Discord works (Holdout is the waiting room). When the match starts the bot moves you into your team's channel.

On the home page, press Create a party. You get a 6-character code and an invite link. Up to 2 friends join with the code (or by opening the link).

Anyone in the party. It queues all of you, and the button says Lock in as 2 or Lock in as 3. Lock in in Discord also queues your whole party.

Always. The other players are arranged around you to make the teams as even as possible.

Yes, exactly like solo. Everyone gains or loses on their own rating.

Leaving the queue takes the whole party out. If one of you misses the ready check, that player gets the usual timeout and the rest of the party leaves the queue without a penalty.

The party leader has a Remove button next to each member. Anyone can press Leave party. You can't change the party while it is in the queue.

Ranked parties go up to 3. For your own four, play a Scrim.

/party create gives you a code; friends type /party join CODE. /party show lists who is in it, /party kick and /party leave do what they say. Then anyone in the party presses Lock in in #lock-in (or /queue) to queue all of you. It is the same party as on the website.

Your own team of 4 against another team of 4, with the usual ready check and campaign vote, on one of our servers. Nobody gets shuffled.

In the Scrim box on the home page, press Make a team and send the code to three friends. Once you are four, anyone on the team presses Find a scrim. The first two full teams searching get matched.

No. Scrims are unranked: no rating, record or rank changes, and they don't count toward the ladder stats. The house rules still apply.

Missing the ready check stops your team's search, with no timeout. Leaving a scrim cancels it without a ban.

No. Stop the scrim search first.

/scrim create (with a team name) gives you a code; teammates type /scrim join CODE. When you are four, /scrim find searches and /scrim stop stops. /scrim show, /scrim rename, /scrim kick and /scrim leave work too. Same team as on the website.

On the Scrims page (under More), or /scrim rename in Discord. Each team on the ladder also has its own page with its roster and results.

Yes, the team ladder. Scrims never change anyone's rating, but teams get a win/loss record. Teams are ranked by win rate, adjusted for how many scrims they have played (so 1–0 doesn't beat 9–2), and need 3 finished scrims to be placed. Cancelled or abandoned scrims don't count.

The first group to finish a scrim under a name owns it on the ladder. After that, at least 2 of the four searching under that name must have played for that team before, so nobody can borrow a good team's record. If your name is taken, pick another one.

Press Connect on the site or the Discord card (Steam opens the game), or copy the line into your console. The console line is password xxxx; connect ip:port: password first, then connect.

Turn it on in Options → Keyboard/Mouse → Allow Developer Console, then press ~.

Paste the whole line with the password first. If you typed connect first, run the whole line again.

The bot makes a private channel for each team when the match starts and moves you in if you are already in voice. It is also linked in your DM and on the match card.

Press F1 or type !ready once you are in. F2 or !unready takes it back. The round goes live when all 8 are ready.

Not on our servers. Ranked servers switch your add-ons off while you are connected (they come back on when you leave), and if your game files don’t match the server’s (custom models, sounds, textures and so on) you are kicked. Everyone plays the same game. The custom campaigns on the Custom maps page are the exception: you still need those installed to play their maps.

Turn on desktop alerts on the Play page (🔔 Turn on, then allow notifications in your browser). When a match is found you hear a sound and get a notification even if the site is in another tab; the sound repeats every few seconds until you press Ready. You also get one when the campaign vote starts and when your server is ready to connect. Test plays it once; untick Sound to keep only the notification. On phones the site buzzes instead. You can also ready up from the Discord message.

Your ping to each server region. Once you’ve played on a region’s servers it’s your real in-game ping (an average over your recent matches). Before that it may show a rough estimate from your browser (marked ≈). Green is great, yellow is fine, red will feel laggy.

Every chapter starts with a ready-up, and each player has a time limit to press F1 or type !ready:
- first chapter: 4:00
- second chapter: 3:00
- third chapter: 2:30
- fourth chapter and later: 2:30

The clock starts when the ready-up starts and runs whether you are on the server or not, so loading, crashing or joining late all count. It starts again at every ready-up. A countdown shows on your screen, with warnings at 60, 30 and 10 seconds; everyone is told if a player still isn't on the server with 60 and 30 seconds left.

If you run out, the match is cancelled for everyone (no ratings change) and you get a ban: 1 day, then 3 days, then 7 days for repeats within 30 days. It also counts against your reliability. If something went wrong (a crash while loading, say), appeal.

ZoneMod · No Witch, at 100 tick. Full details on the Rules page.

No. Ranked matches have no Witch; any Witch a map spawns is removed.

• !ready / !unready (or F1 / F2)
• !pause / !unpause (each team gets 2 per match)
• !boss (where the tank spawns)
• !scores, !bonus
• !tankhud, !spechud
• !rates
• /mod (call a moderator privately)

Each team can call 2 pauses per match with !pause. Both teams type !unpause to resume. If someone disconnects, the game pauses by itself (up to 3 times per player); those don't use your team's pauses.

The game pauses and you have 5 minutes of reconnect time for the whole match (it keeps counting down from where it was each time). After 3 disconnects the game keeps going without you while your clock runs. When everyone is back it unpauses after a 10-second countdown. Run out of time and the match ends as an abandon.

The match is abandoned: it ends with no rating changes for anyone, and the player who left is banned: 1 day, then 3 days, then 7 days for repeats within a month.

Tell an admin right away (in your team voice or Discord). Staff can give you extra reconnect time or hold your clock.

If anyone still hasn't connected 10 minutes after the server is ready, the match is cancelled. Only the no-shows get a timeout.

A match with no round played 30 minutes after the server is ready is cancelled with no penalties. Staff can also cancel a match.

Staff can swap in a substitute from the match page. Anyone who plays under half the match keeps their stats, but their rating doesn't change.

Use Watch on SourceTV on the Discord match card. Slots are limited. Every match also has a replay viewer and demos on its page afterwards.

Automatically by the server when the campaign ends. It is posted in #post-game with rating changes. If it ever fails, staff enter it by hand.

You have two skills, survivor and infected, each rated on its own, and your rating (SR) combines them. On every map, each survivor half is judged against what survivors usually score on that map. The overall match result counts once more on top. The questions below go through each part.

Plenty of players are much better on one side than the other. Rating the two separately means a great infected half gets credit even when your survivors had a bad map, and the other way round. You can see both as the Surv and Inf numbers on the Ladder and your profile.

Each map counts as two games:
- Your survivors against their infected
- Their survivors against your infected

In each half only the skills in play move: your team's survivor skills and the other team's infected skills, then the reverse.

What survivors usually score on that map: the middle of past scores on that map of that campaign. Survivors are judged against par, not just against the other team:
- More than 2% above par: the survivors win that half.
- More than 2% below par: the infected win that half.
- Within 2%: a draw.

Say both teams score low on a hard map, 380 and 350, where par is 500. Under "who scored more", the team with 350 simply lost the map. Against par, both infected teams did their job: both teams' infected skills go up and both teams' survivor skills go down. A strong infected half counts even when the map score is close.

Par needs at least 8 past scores on that map (about 4 matches of that campaign). Until then, each survivor half is compared with the other team's survivor half on the same map, like a normal head-to-head.

Yes. After the maps, whoever won the whole match gets one more update, using both skills of every player on each team. So winning the game always matters, not only the individual halves.

Yes. How far a half finished from par (or how far apart the final scores are) scales the change: a blowout moves skills up to about 1.6× as much as normal, a near-tie about 0.6×.

Winning matters most. On top of that, your stats on each side are compared with the other seven players and with what your skill on that side predicts, worth up to ±12 points per side per match. It shows as ▲/▼ next to your rating change on the match page.
- Survivor: special infected damage and kills, clears, skeets, deadstops, tank damage, revives, boomer pops, and friendly fire (counts against you)
- Infected: damage as special infected, tank damage, high pounces, death charges, boomer vomits, hits on incapped survivors, and getting skeeted (counts against you)

Your rating is the average of your two skills, adjusted for how sure the system is about each. A player who is strong on survivor but weak on infected lands in the middle. Ranks, the ladder and team balancing all use this combined rating.

The number shown is your skill minus three times the system's uncertainty about you (×100). Everyone starts at the same skill with high uncertainty, so everyone shows 0. As you play the uncertainty shrinks, so your number climbs even before your skill changes much, then settles. An average player who has played a few dozen matches sits around 2,000–2,200.

It can happen early on, when your rating is uncertain, or from the performance nudge, or when your team was heavily favored and won by very little. Every map is rated, so dropping maps you were expected to win costs rating even if you take the game.

You get a rank after 25 rated chapters, about 6 matches. Until then you are Unranked and your rating isn't on the ladder. Your rating still moves every chapter (fast at first, then settling), and your progress shows on the home page, your profile and /profile in Discord ("14/25").

Campaigns are different lengths: The Last Stand is 2 chapters, The Passing and The Sacrifice 3, No Mercy and Dark Carnival 5. Your rating updates chapter by chapter, so counting chapters measures how much the system has actually seen of you. 25 chapters gets your first rank much closer to where you will settle than a few matches would, and makes smurf accounts more work.

Chapters of ranked matches where your rating changed. Joined as a sub? You get credit for the chapters you actually played (if you played at least half the match). Scrims, cancelled matches and abandoned matches don't count.

Yes, but only you. Your own profile, the box on the home page and /profile in Discord show your provisional rating. Everyone else sees Unranked and your progress until you are placed. You also see your own rating changes on match pages.

That is normal. Right after placements the system is still a bit unsure of you, and the shown rating is your skill minus a safety margin for that uncertainty. As you keep playing the margin shrinks, so most players climb for their next 10 or so matches even at the same skill.

• Tank: The #1 rated player
• Legend: Top 10 on the ladder, 3,000+
• Grandmaster: 3,000+
• Master: 2,500+
• Expert: 1,850+
• Intermediate: 1,275+
• Beginner: Under 1,275
• Unranked: Play 25 chapters to get placed

Fixed cut-offs for now. Once 30 players are ranked, ranks become shares of the ladder (Grandmaster = top 3%).

Ranks are shares of the ladder, not fixed numbers: Grandmaster is the top 3% of players who played in the last 60 days, Master the top 13%, Expert the top 35% and Intermediate the top 70%. The cut-offs are re-cut once a day, so a rank always means the same thing however good the community gets. Your rank can move a little on a day you don't play, when other players climb past you.

The cut-offs are re-worked out once a day from everyone who played in the last 60 days. If other players climbed past you (or dropped below you), the line can move across your rating even though your rating didn't change. Your rating itself only moves when you play (or slowly drifts down after 21 days away). Close to a line? One good match usually settles it.

No. The shares stay the same (top 3%, 13%, 35%, 70%), so as the whole community improves the cut-off numbers rise with it and a rank keeps meaning the same thing. When a lot of new players join, there is more room at the top in head count (3% of 500 players is 15 Grandmasters, 3% of 100 is 3), and the lines can dip for a while because new players start lower and climb. Inactive accounts don't count, so they can't push anyone up.

While the ladder is small, 3% is only a player or two, so the top ranks are very tight. It evens out as more people play (past about 100 active players). Until 30 players are ranked, fixed numbers are used instead of shares; the day it switches over, some players may move a rank.

Everyone starts fresh at the same rating. CEDAPug ranks don't carry over.

Your survivor skill and infected skill, shown on the same scale as your rating. They are on the Ladder and your profile.

Both started at the rating you already had, so nobody's number jumped. They split apart as you play. Inactivity and season resets apply to each skill separately.

After 21 days without a ranked match you move to the Inactive list at the bottom of the ladder (off the top players and position counts), and your rating slowly drifts down a few points a week (up to a limit). Your rank and history stay, and one ranked match puts you straight back. The bot DMs you a few days before it happens; press Stop these reminders in that DM to turn them off.

When a new season starts, everyone's final rating, rank, place and record are saved on their profile. Then every rating is pulled a quarter of the way toward the average, so early matches count more. You keep your rank; there are no new placements. The ladder's Season tab counts from the season start.

Yes. Everyone ranked at the end of a season keeps a badge of their final rank (like S1 Master) on their profile. Master and above also get a small emblem of it next to their name across the site.

Your shown rating doesn't change, but for matchmaking you are treated as 205 lower, wearing off by 5 per chapter you finish.

Everyone ranked, sortable by any stat, with Season / This week / Endorsements tabs. Provisional players (still in placements) are listed below the ranked players.

Score, rating changes, a win-chance graph, the box score per map, clear speed, the replay viewer, demo downloads, and buttons to endorse or report a player.

It redraws every round from above: every player and common, with markers for pounces, skeets, clears, incaps and deaths. Choose yourself under Follow to see only your events.

Download it from the match page, load that map in versus first (for example map c8m1_apartment versus), then playdemo. Loading a versus demo from the main menu crashes the game. The easiest way is Open in the demo (next question).

In the replay viewer on the match page, pause at the moment and press 🎬 Open in the demo. You get:
- a download link for that map's demo, and where to put the file (your Left 4 Dead 2\left4dead2 folder)
- the console lines to copy, one at a time: map … versus, playdemo … and demo_gototick …

The last line jumps to 5 seconds before the moment. In the demo, Shift+F2 opens the controls (pause, slow motion, skip), and clicking switches whose view you watch. Record a clip with OBS, Medal or Steam's game recording and paste the link into your report as evidence.

Reports filed with Report this moment show the same steps on the report page, so staff can check it in the real game too.

Yes. The server records a SourceTV demo of every map of every match and puts it on the match page (Demo button next to each map). You don't have to do anything. It records the whole match, not one player's view: when you play it back you can switch between players, including first-person.

A server can't start a recording on your PC, so it is up to you. Two easy ways:
- Steam's background recording (Steam → Settings → Game Recording → Record in background): records video of every game automatically, and you can clip moments afterwards.
- A demo from the console: once you are on the server, type record mydemo (use a new name each time or it overwrites), and stop when you are done. It saves in left4dead2/ and plays back like any other demo (load the map in versus first).

For reviewing a round or backing up a report, the server's demo on the match page is usually all you need.

After a match you can endorse up to 2 players from it within 24 hours: 🤝 Good vibes, 📢 Caller or ⏳ Clutch. On the match page, click the emblem next to a player’s name (click it again to undo), then press Endorse. Once you’ve received at least 2 of one kind in the last 90 days, your most received one shows as a round emblem next to your name (hover it to see which). The top 3 of each kind are on Leaderboard → Endorsements.

Every Monday the bot posts last week's best records and stat leaders in #field-report.

After every match (ranked and scrims) the site hands out awards from the stats: ⭐ MVP for the best all-round game across both sides, plus things like 🎯 Skeet machine, 🛡️ Tank buster, 🧹 Clean-up crew, 🩹 Medic, 🧟 Infected menace, 🐺 High flyer and 🐂 Death charger. Each has a minimum, ties give nobody the award, and one player gets at most two. They show on the match page, the #post-game card and your profile. Awards never change ratings.

Each award has a minimum (for example 2 skeets, 3 revives, 1,500 tank damage), a tie means nobody gets it, one player can win at most two, and a match shows up to six. So a quiet match may only have an MVP. Your awards add up on your profile.

Your match recap, about a minute and a half after the match ends: the result, your rating change (or placement progress), your key survivor and infected stats, any awards you won and a link straight to your best moment in the replay. Only you get it.

Press Turn off recaps on any recap, or type /recaps on:false in Discord. /recaps on:true turns them back on.

Your profile has a Best teammates list: people you have played at least 3 ranked matches with on the same team, with your win rate together. Good people to make a party with.

Yes, the Rating history graph on your profile: your rating after every ranked match, green dots for wins, red for losses, season starts marked and your peak labelled. Click a dot to open that match. While you are in placements only you can see it.

Your profile has Compared with the ladder: your per-match average for SI damage, skeets, clears, tongue cuts, tank damage, revives, damage as infected, high pounces, death charges and friendly fire, as “Top X%” against everyone with 5+ ranked matches. It appears once you have 5 ranked matches.

Yes. On anyone's profile press You vs …, or type a name in Compare with a player. It shows your record against them, your record as teammates, and every match you shared.

A shareable card of your season: rank, record, rating start to finish and peak, skeets, clears, tank damage, damage as infected, most played campaign, your awards, best teammate and best moment. Open it from Season wrap-up on your profile (it works mid-season too) and copy the link to share.

At the end of every season the top 3 in each category get a 🥇 gold, 🥈 silver or 🥉 bronze medal for that season. They stay on your profile for good and you can show them on your banner. The categories: 🔫 highest si damage, 🎯 most skeets, 🧹 most clears, ✂️ most tongue cuts, 🛡️ most tank damage, 🩹 most revives, 💨 most boomers popped, 🧟 highest damage as infected, 🦍 most damage as tank, 🐺 most high pounces, 🐂 most death charges, 🕸️ most quad caps, ⭐ most mvps, 🏆 most wins, 👑 top of the ladder.

Only ranked matches count, and you need 10 ranked matches in the season to qualify. Totals count, not averages. See who is leading right now on Season medals (updated every 10 minutes).

When a season ends, its best players go into the Hall of Fame for good: the season champion and top 10, the season's gold medal winners, and a Best at award for every special infected and survivor job: 🐺 Best Hunter, 👅 Best Smoker, 🏇 Best Jockey, 💪 Best Charger, 🧪 Best Spitter, 🤢 Best Boomer, 🦍 Best Tank, 🎯 Best skeeter, 🧹 Best clearer, 🩹 Best medic, 🛡️ Tank buster, 🔫 SI slayer.

Best at awards go to the best average per match (Best Boomer: the share of your boomers that landed), so it's about how well you play, not how much. You need 10 ranked matches in the season to qualify. Winners and top 10 finishers keep a badge for their banner and a Hall of Fame card on their profile. During a season the page shows who'd win if it ended today.

Your banner is the card at the top of your profile, and it is what other players see in the matchup panel when teams are picked. Go to Your banner (or Customize banner on your profile) and pick:
- a background: twelve are free (Blood, Scorched, Moonlit sakura, Thunderstorm, Void, Stars and Stripes, Maple Leaf, Deadwood, Summit, Jungle, Pyramids, Blizzard); Veteran (100 ranked matches), Gold (a gold season medal), Champion (a top-3 season finish or Legend) and Ocean Sunset (Supporter) unlock
- a short title picked from a list of L4D2 titles (like Hunter Main or Clutch Reviver)
- up to 3 items to equip from your inventory: season medals, medals you are on track for this season (marked live), season rank badges, Play of the Week wins, MVP count, and Mentor, Supporter or endorsement badges

Everything you earn goes into your inventory, so nothing is lost when your 3 slots are full. New items get a New tag (and your profile shows how many) until you next save your banner. Click an item to equip it (it replaces the last one if all 3 slots are full) and click an equipped one to take it off. Until you choose, your banner shows your best items automatically.

Once the campaign vote closes and the teams are picked, the play panel on the home page and the match page show both teams side by side: every player's banner with their rank, rating, title and medals, each team's average rating and the chance to win from the ratings. In Discord, the match card shows each player's top banner emojis next to their name.

Every Monday the site picks up to 5 of last week's best moments from the replays (multi-skeets first, then the biggest skeet, tank-damage, death-charge and clear games) and opens a vote on the Play of the Week page and in #field-report. One vote each, not for your own play, changeable until the next Monday. The winner is announced and gets a 🏆 badge on their profile.

Yes, the Review board. In any match's replay viewer press Ask for feedback at the moment you want reviewed and say what you want to know. Mentors are pinged in Discord, anyone placed can answer, and you get a DM for every answer. Mark the answer that helped as Helpful; helpful answers show on the answerer's profile.

Match, profile, season wrap and Play of the Week links carry preview info, so in Discord or X they show the score and players, or the rank emblem and record, instead of a bare link.

Yes, Map stats (under More). For every campaign and map on our config: par (what survivors usually score), how much scores swing, how close games are, how often the team that plays survivor first wins, and how often a map ends lopsided. Maps that look unbalanced are flagged.

Ranked matches. Scrims show stats on their match page but don't count on the ladder.

Play fair, finish every match, English and a working mic with your team, no toxicity, one account. The full list is on the Rules page and in #house-rules.

Cheating, ragequitting, toxicity or harassment, not speaking English, not using a mic, griefing or throwing, smurfing or alts, ban evasion, exploits, going AFK, impersonation. Staff choose the length, from an hour to permanent.

New accounts (3–12 matches) that reach Master rating, or win nearly every game, are flagged to staff with any linked accounts, and placed straight away so they stop counting as newcomers. Being good is not against the rules; staff only act if it is an alt.

Slurs in match chat (all chat and team chat) automatically file a report to staff, quoting the line, one per player per match. Staff decide what happens. Nothing is blocked in the game itself.

For 24 hours after a match you can privately say whether each teammate used a mic and spoke English. Nobody else sees it. If 3 or more different teammates over 2 or more matches in 30 days say “no”, staff get a report. It enforces the mic and English rules without anyone having to file a report by hand.

Only leaving a match (running out of reconnect time): 1 day, then 3 days, then 7 days. Everything else is decided by staff.

Timeouts are short queue breaks for missing a ready check or not showing up. Bans block you from playing for longer and are listed publicly.

You can't queue (solo or in a party) until it ends, it is listed on the Bans page and in #ban-log, and you are matched a little lower for a while afterwards.

Staff can warn you (logged on your account) or kick you from the Discord, which blocks queueing until an admin lets you back.

Moderators and admins have the Staff role in our Discord (listed at the top of the member list) and a Moderator or Admin tag on their website profile. Moderators handle reports, approvals, warnings and shorter bans; admins handle everything else. Need one? Use /report, /mod in game, or ask in Discord.

On the Appeals page (under More): pick what you are appealing, explain what happened and add a clip if you have one. Staff see it straight away. Please don't also post it in Discord.

The Appeals page shows the status (waiting for staff, being reviewed, accepted, denied) and the staff reply. You also get a Discord DM when it is decided. If it is accepted it takes effect right away: the ban is lifted, you are let back into the Discord, the warning comes off your record, or your account is approved.

Yes, after 7 days, with anything new you can add. One appeal per thing at a time.

No. One account per person: no smurfs, no shared accounts, no playing while someone else is banned. Accounts that sign in from the same browser or play on someone else's Steam library (Family Sharing) are flagged to staff automatically. Smurfing and ban evasion are permanent bans on every account involved.

Yes, but your account is flagged so staff know the two are linked. If both of you play here, that is fine as long as each of you uses your own Steam account.

Possibly, and that is fine: flags go to staff, not straight to a ban. Let a staff member know and they will note it.

Type /mod in game chat (nobody else sees it). Pick a reason, who it is about, then type a line of detail. Moderators are pinged in Discord straight away.

/report in Discord, Report a player on the match page, Report this moment in the replay viewer, or from the player's profile.

No. The player is never told who reported them. Pick Safety concern for anything that should stay between you and admins.

Yes, under My reports. You can message the moderators about it there.

Up to 5 reports a day, one per player per match.

Yes, during matches (all chat and team chat). Only staff can read it, and they use it for reports: the chat log is attached to every report about that match, with the reported player's lines highlighted. It is deleted after 90 days.

An optional subscription that helps keep the servers running. Perks:
- Custom name colour (or gradient) and font on the site
- A Supporter badge and Discord role

$4.99 / month. Payment goes through Tebex (cards, PayPal and other methods). Log in on the store with the same Steam account you use here. Subscribe on the Supporter page.

On the Supporter page: Cancel or manage your subscription (or the link in your Tebex receipt email). You keep the perks until the end of the month you paid for.

Yes, within 7 days of a charge if you haven't really used the perks (a renewal you forgot to cancel, say). Billing mistakes (charged twice, charged after cancelling, the wrong amount) are always refunded. Ask with your Steam name and the date of the charge, or use the support link in your Tebex receipt email, and please ask before filing a chargeback. The full rules, including the 14-day right to cancel in the EU and UK, are in the Refund Policy.

On the Supporter page, under Name style. You can try it out before subscribing.

No. It never touches ratings, matchmaking or teams. The only gameplay-adjacent perk is the extra weight on the campaign vote.

To the servers and the website. The server fund bar (on the Supporter page, the home page and Status) shows this month's costs and how much is covered so far. It resets on the 1st.

• 📻 Radio: #read-first (rules and getting in), #how-it-works, #house-rules, #the-config, #help, #broadcasts, #field-report, #ban-log, #appeals
• 🏚 Safe Room: #hangout, #clips, #on-air, voice channels
• 🚪 The Door: #lock-in (the queue), #lfg, #feedback, #post-game, Holdout voice
• 🎮 In the Field: team voice channels for live matches

• Member: verified, can see the server
• Player: Steam linked on the website, can queue
• Rank roles (Beginner … Tank) follow your rank
• Staff: moderators
• Supporter: subscribers

/queue, /leave, /status, /ready, /party, /scrim, /alerts, /recaps, /mentor, /profile, /rank, /matches, /leaderboard, /link, /report, and /help to search these answers. Staff also have /warn, /kick, /siteban, /approve and (admins) /staff.

Turn on direct messages from server members: right-click the server → Privacy Settings → Direct Messages. Ready checks still show in #lock-in and on the website.

Press Link Steam account (in #how-it-works or any bot message) or /link. Sign in with Steam and approve Discord.

Unlink it on the website (Get set up, or your profile) and link again. You can't while you are queued, in a match or banned.

Make sure the Discord account you linked is the one in our server (your profile shows the linked name), then press Check again.

Link your Twitch or Kick account on your profile. When you go live you show up on the On air page and in #on-air automatically.

Yes, from your profile. Staff can also hide streams that break the rules.

Yes. On your own profile press Stream overlay and copy the address into OBS as a Browser Source (about 420×140). It shows your rank emblem, rating, today's record and rating change, and the live score when you are in a match, updating every 10 seconds. Add ?compact=1 for one line, ?scale=1.5 to make it bigger, ?align=right to anchor it right.

They come from Steam. Change them on Steam and they update the next time you sign in.

The full details are in the Privacy Policy.

• Your SteamID, Steam name and avatar, and your linked Discord account
• Ratings, match history and stats
• Reports, warnings, bans and appeals
• Your reliability record (finished matches, leaves, no-shows, missed ready checks; last 60 days count)
• In-game chat during matches, staff only, deleted after 90 days
• For verification: your game language, the country your connection is in and whether it is a VPN (never the IP address itself)
• For one-account checks: a random ID for your browser, a scrambled code of your connection (deleted after 90 days), and public Steam account info (age, level, L4D2 hours, bans)

Yes, see the Privacy Policy. Ask a staff member. Match results stay (other players' ratings depend on them), but your account can be removed from the ladder.

No. Ranks stay with the Steam account that earned them.

• Turn on Steam Guard (the mobile authenticator) and Discord 2-factor sign-in. Your Steam account *is* your Rebirth account.
• Only sign in through the Sign in with Steam button here: the real Steam page is always steamcommunity.com. Nobody from staff will ever ask for your Steam password or a Steam Guard code.
• Party and scrim-team invite links show a Join button first, so check the code before you press it.
• Signed in on a shared PC? Press Sign out when you are done.

Your copy of that file is modified, usually by a skin or sound mod. Remove that add-on or verify your game files in Steam.

Run the sync script on the Custom maps page again, then restart the game.

Install the autoexec.cfg rates and check them with !rates. Our servers run at 100 tick, so default rates feel worse.

Join any voice channel in our Discord first, then press Ready again.

The message under it says why: not verified yet, not in the Discord, a timeout, a ban, already in a match, or your scrim team is searching.

The website restarted (an update or a crash). Parties, scrim teams, the queue and ready checks start empty again after a restart; matches already being played carry on and are still rated. Make the party or team again and lock back in. Staff get an alert when the site restarts unexpectedly.

Alerts go out in #lfg when the queue reaches 6 of 8, and at most once every 20 minutes, so a quiet day may have none. Check that you haven't muted #lfg or turned off role mentions for our server (right-click the server → Notification Settings → keep "Suppress @role mentions" off). Press 🔔 Queue alerts again to check it is on: the bot tells you which way you switched it.

Load the demo's first map in versus first, then playdemo. Open in the demo in the replay viewer gives you the lines in the right order.

Ask in our Discord and a staff member will help. If it should be here, they will add it.

Check the Status page (link at the bottom of every page): every game server, whether it is online or in a match, the queue right now, any notice from staff and the last week of incidents.

Ranked matches now end before the finale. When the campaign reaches its last map, the match is over and the scores from the chapters before it are final.
- One-map campaigns are still played as normal.

All updates: Changelog.

• Supporter checkout now runs on Tebex (cards, PayPal and more). Log in on the store with the same Steam account you use here so your perks reach you.
• Cancel any time with Cancel or manage your subscription on the Supporter page.
• Map votes are equal for everyone now: Supporters no longer get a 3× vote. Supporter perks are cosmetic only.

All updates: Changelog.

When a match levels you up and unlocks a season pass reward, a 🎉 pop-up now appears on the site right away with the reward and a button to put it on your banner.
- Missed it? It’s waiting the next time you open the site, and Season pass under More shows a red count until you look.
- New rewards are tagged New on the season pass page.
- With desktop alerts on (Play page), you get a notification even if the tab is in the background.

All updates: Changelog.

Endorsements got a makeover: 🤝 Good vibes, 📢 Caller and ⏳ Clutch now have their own round emblems.
- Next to names: your most received endorsement shows as its emblem (hover it to see which).
- After a match: pick who to endorse by clicking the emblem next to their name, split into your team and the other team.
- Leaderboard → Endorsements: the top 3 for each kind, plus the full table.

All updates: Changelog.

ZoneMod turns off Hunter deadstops, so the deadstop stat was always zero. It’s gone from the ladder, and tongue cuts (cutting a Smoker’s tongue with your melee) take its place: there’s a ✂️ Most tongue cuts season medal, a ✂️ Tongue cutter match award, a tongue-cut challenge, and tongue cuts on your profile and match recaps. Deadstop medals and awards you already won stay on your profile.

All updates: Changelog.

Five new animated backgrounds, free for everyone on Your banner: 🌲 Deadwood, 🏔️ Summit, 🌴 Jungle, 🏜️ Pyramids and ❄️ Blizzard.

Banner titles are also capitalised now (Hunter Main, Clutch Reviver…). Your saved title carries over.

All updates: Changelog.